This archive lists all "Press notices and news" entries uploaded to the site in 2005.
16 December 2005
Staying loyal to her roots
Zahida Manzoor has always been on the side of 'real people', from the NHS frontline to legal complaints, writes Sophie Elmhirst in the Guardian Public.
The Guardian article [PDF 69kb, 1 page] 
December 2005
Putting you first
The Guide to the Office of the Legal Services Complaints Commissioner, 'Putting you first' 
is now available. The guide explains who we are and why we were set up, what we do and what you can expect when you contact us.
14 November 2005
LSCC interim report: pushing for change
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today published her Interim Report, 'Pushing for change' , on the Law Society's complaints handling performance from April to September 2005.
Pressnotice: Legal Services Complaints Commissioner urges law society to meet targets [PDF 47kb, 2 pages]
17 October 2005
Press notice: Legal Services Ombudsman/Legal Services Complaints Commissioner welcomes consumer focused reforms 
The Legal Services Ombudsman and Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today welcomed the Government's White Paper 
on legal services reform, 'The Future of Legal Services: Putting Consumers First'.
17 August 2005
The quarterly performance statistics for the Law Society's performance against the LSCC's targets , are now available.
20 July 2005
The OLSCC Audit Report for May 2005 , which examines the consistent and appropriate application of the policy relating to the award of Ex-Gratia payments, is now available on this site.
11 July 2005
The Legal Services Complaints Commissioner's Annual Report 2004-2005 , 'Law in order: Your right to expect better' is now available on this site on our publications page. The report summarises the work the Commissioner has undertaken over the last twelve months to set up her office and improve the service being provided by the complaints handling arm of the Law Society.
Press notice: Your right to expect better
Today sees the release of the Legal Services Complaints Commissioner's first Annual Report, 'Law in order: Your right to expect better'
17 May 2005
Press notice: Law Society delays still a problem for the consumer
On 16 May the Commissioner found the Law Society Plan for complaints handling adequate.
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