This archive lists all "Press notices and news" entries uploaded to the site in 2006.
December 2006
Targets set for the Law Society's Complaints Handling 2007-2008
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today announced the targets she has set in relation to the handling of complaints about members of the Law Society for the period 1 April 2007 to 31 March 2008.
Press notice [PDF 39kb, 3 pages] 
Legal Services Complaints Commissioner: 2007-08 targets for complaints handling by the Law Society [PDF 35kb, 4 pages]
Law Society's performance and progress against its targets and Plan for 2006-2007
The summary of the Law Society's performance and progress against its targets and Plan for 2006-2007, for the period 1 – 31 October 2006 is now available.
The OLSCC Research and Investigations team's Indicative Target audit report is now available.
November 2006
Law Society's complaints handling still selling consumers short
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today released the findings of the 2006 Annual Case File Audit of the Law Society's performance in the handling of consumer complaints about solicitors conducted by her office.
Press notice [PDF 58kb, 3 pages]
The summary of the Law Society's performance and progress against its targets and Plan for 2006-2007, for the period 1 – 31 September 2006 is now available.
October 2006
The summary of the Law Society's performance and progress against its targets and Plan for 2006-2007, for the period 1 – 31 August 2006 is now available.
September 2006
The summaries of the Law Society's performance and progress against its targets and Plan for 2006-2007 
, for the period April to June 2006 and July 2006 are now available. In future this information will appear on the site on a regular basis.
The latest OLSCC Audit report on the Law Society, Renumbering of files, is now available on this site in our Publications section.
31 July 2006
Legal Services Complaints Commissioner and the Law Society announce agreement of a plan and targets
Press notice [PDF 42kb, 4 pages]
26 July 2006
Miners let down by the Law Society
The Legal Services Complaints Commissioner, Zahida Manzoor has today released the findings of an audit by her office.
Press notice [PDF 70kb, 4 pages]
Coal Health Compensation scheme Audit July 2006
11 July 2006
Actions Not Words - Consumers matter
Today the Legal Services Complaints Commissioner, Zahida Manzoor CBE, releases her second Annual Report, 'Actions Not Words - Consumers matter', covering the Law Society's performance for the period 1 April 2005 to 31 March 2006.
Press notice [PDF 25kb, 2 pages]
LSCC Annual Report and Accounts 2005-2006
4 July 2006
Quarterly performance statistics published
The quarterly performance statistics for April 2005 to March 2006 for the Law Society's performance against the Commissioner's targets, are now available.
Summary for April to December 2005
Summary for April 2005 to March 2006
18 May 2006
Quarter of a million pound penalty for the Law Society
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, announced today that she would be levying a penalty on the Law Society. The penalty, a quarter of a million pounds, is because of the inadequacy of the Law Society's Plan for securing improvements to its complaint handling services for the period 1 April 2006 to 31 March 2007
Press notice [PDF 46 kb, 3 pages]
28 April 2006
The Office of the Legal Services Complaints Commissioner (OLSCC) Business Plan 2006-2007 is now available on this site on 'Our publications' page.
7 April 2006
Law Society Plan aims too low for consumer
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, today announced that she has declared inadequate the Law Society's final Plan for securing effective and efficient complaints handling for the period 1 April 2006 to 31 March 2007.
Press notice [PDF 28 kb, 4 pages]
1 April 2006
OLSCC Audit Report November 2005
The annual case file audit of the Law Society which assesses whether there have been improvements in performance against previous audits (in this case the baseline audit of May 2005), has been published.
1 April 2006
Quarterly Performance Statistics
The quarterly performance statistics for April to September 2005 for the Law Society's performance against the LSCC's targets, have been published:
Summary for April to June 2005
Summary for July to September 2005
February 2006
Consumer matters: LSCC Legal Services Consumer Board announced
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, today announced the establishment of a Legal Services Consumer Board. The Consumer Board will be key to ensuring that consumers' views are at the heart of the Government's legal reforms. In announcing the members, the Commissioner paid tribute to their “impressive understanding and experience of consumer issues”.
Press notice – [PDF 54kb, 5 pages]
January 2006
Response to Legal Services Reform White Paper
Zahida Manzoor, the Legal Services Ombudsman and Legal Services Complaints Commissioner responds to the Legal Services Reform White Paper,The Future of Legal Services: Putting Consumers First 
. Government must “be bold and innovative” on legal reforms says the Legal Services Ombudsman and Legal Services Complaints Commissioner.
Zahid Manzoor's response [PDF 106kb, 22 page]
Press notice [PDF 20kb, 2 page]
